Frequently Asked Questions
General & Service Questions
Q: What auto body services do you offer in Hutchinson?
A: We provide a full suite of professional services to keep Reno County vehicles looking their best. This includes autobody repair and paint, expert scratch repair, mobile headlight restoration, professional buffing and polishing, and paint touch-ups. We also specialize in windshield repair and interior restoration at both our Hutchinson and South Hutchinson locations.
Q: Do you work on all vehicle makes and models found in Kansas?
A: Absolutely. From farm trucks to daily commuters and luxury SUVs, we work on all makes and models. Whether you’re driving a heavy-duty pickup or a compact car, our team has the tools to handle it.
Q: Why should I choose JZ Auto over other shops in Reno County?
A: We aren’t a giant, nameless franchise. We offer an honest, "hometown" approach to every repair. We take immense pride in being a local Hutchinson business that guides our neighbors, especially seniors, through the often-confusing insurance claim process with transparency and a friendly attitude.
Insurance & Estimate Questions
Q: How do I get a free repair estimate in Hutchinson or South Hutch?
A: All our estimates are 100% free! The easiest way to get started is to call or text us at (620) 874-0493. You can stop by our 3rd Ave shop in Hutchinson or our State St shop in South Hutchinson for a quick, professional assessment.
Q: Do you work with my insurance company?
A: Yes! We work with all major insurance providers active in the Kansas area. Our goal is to make the claims process as seamless as possible for our local customers, handling the paperwork so you don't have to.
Q: What is the first step for a Hutchinson insurance claim?
A: Start by contacting your insurance provider to initiate an auto claim. Once you have your claim number, give JZ Auto a call. We’ll take it from there, coordinating with the adjuster to ensure your vehicle is restored to factory standards.
Process & Timeline Questions
Q: How long will my auto body repair take?
A: Repair times vary based on the extent of the damage. A simple paint touch-up or windshield repair in South Hutchinson might take just 2 to 3 days, while major collision work can take a week or longer. We’ll give you a clear timeline during your free estimate.
Q: Which JZ Auto location should I visit?
A: We have two convenient locations to serve you better:
Hutchinson: Located at 1232 E 3rd Ave, perfect for those near downtown or the north side of town.
South Hutchinson: Located at 36 State St, ideal for our neighbors south of the river. Both shops offer the same high level of craftsmanship and service.
Q: Are you a local Hutchinson business?
A: Yes! We have been serving the Hutchinson community since 2016. We are locally owned and operated, and we are proud to invest back into our town through partnerships with HCC and local elementary schools.
About the Business Questions
Q: How long have you been serving the Hutchinson community?
A: We have proudly served the Hutchinson area since 2016.
Q: Are you open on weekends?
A: No, our business hours are Monday – Friday, 8:00 am – 5:00 pm.