Frequently Asked Questions
General & Service Questions
Q: What are the main services you offer? A: We offer a wide range of services to get your vehicle looking new again, including autobody repair and paint, scratch repair, mobile headlight restoration, buffing and polishing, paint touch-up, windshield repair, and interior repair.
Q: Do you work on all vehicle makes and models? A: Yes, we work on all different makes and models.
Q: What makes your repair service different from other shops in town? A: We offer an honest approach to repairing your vehicle, with a wholesome attitude to help. We also take pride in guiding customers—especially older community members—through the often confusing insurance claim process.
Insurance & Estimate Questions
Q: How do I get an estimate for my repair? Is it free? A: All estimates are free! The best way to get one is to give us a call or text at 620-874-0493.
Q: Do you work with all insurance companies? A: Yes, we work with all insurance companies and enjoy helping our customers through the claims process to make it as smooth as possible.
Q: What’s the first step I should take if I’m making an insurance claim? A: The first step in making an insurance claim for repairing your vehicle's damage is to contact your insurance company and ask to start an auto claim.
Process & Timeline Questions
Q: Once I approve a repair, what is the process? A: Once a repair is approved, the next step is finding the appropriate time to get your vehicle scheduled for repairs.
Q: How long will my repair take? A: The length of time for repairs is solely based on the amount of damage to your vehicle. Smaller repairs could take 2 to 3 days, where some repairs could take a couple of weeks or longer.
Q: Will I receive updates while my car is in the shop? A: Yes, you will receive updates about your car's progress through the shop via phone call, email, or text—whichever method works best for you.
About the Business Questions
Q: How long have you been serving the Hutchinson community? A: We have proudly served the Hutchinson area since 2016.
Q: Are you open on weekends? A: No, our business hours are Monday – Friday, 8:00 am – 5:00 pm.